Opening For Program Manager


Job Duties & Responsibilities

Born and bred in Boulder, Colorado, we are Anthem Branding — a promotional product, custom merchandise, branding, and design agency that crafts tangible connections between today’s most forward-thinking companies. Since 2006, we have been laser-focused on the role of touch in how people interact with brands. We believe the strength of a brand isn’t only in how it looks, but how it feels.

We’re looking for a dynamic, creative, and collaborative Program Manager. This individual is responsible for managing and supervising the execution of customer stores or e-commerce solutions, ensuring that they run smoothly and are completed on time and within budget. This role reports to the Director of Accounts & Creative.

Key Responsibilities

  • Work with Account Managers to identify store opportunities including company B2B stores, Simple Stores, and B2C stores

  • Work with Account Managers to merchandise stores including defining product categories, uploading product details, creating user accounts, generating customer reporting 

  • Build and launch e-commerce solutions based on customer needs and site functionality

  • Maintain store launch timelines and overall workflow through weekly/bi-weekly client meetings

  • Manage store technology platforms including BrightStores, BrightOrders, Shopify, WebJaguar, and commonsku

  • Manage all fulfillment operations through third-party logistics partners

  • Respond to store-related customer service requests including exchanges, returns, refunds, user permissions, and technical difficulties

  • Coordinate inventory replenishment and update in systems

  • Coordinate monthly reporting and reconciliation with the Director of Operations

  • Train clients and staff on basic site administration and real-time reporting

  • Define new processes and evolve current processes and workflows as needed

  • Help to grow in-house client business at least 10% every year

  • Collaborate with all Account Managers, with a focus on providing top-notch, creative product solutions

  • Maintain superior customer service levels and operational excellence

  • Attend meetings and calls for new clients and unique projects

  • Contribute to internal product brainstorming and marketing ideation sessions


  • Excellent verbal and written communication skills

  • Ability to easily learn new technology solutions and navigate them efficiently

  • A true technology mindset

  • Work effectively without close supervision

  • Organized, reliable, and motivated

  • Detail-oriented and ability to solve problems

  • Efficient multitasking

  • Creative, solution-focused, client-oriented outlook

  • Extremely positive with a good sense of humor

  • Availability beyond normal business hours

  • Strive to improve and promote quality; provide vision and inspiration to peers and subordinates

  • Understand business implications of decisions 

  • Demonstrate knowledge of competitive market technology 

  • Develop strategies to achieve organizational goals 

  • Uphold organizational values and follows policies and procedures 


  • Bachelor’s or associate’s degree in advertising or related field

  • Minimum 2-3 years experience in e-commerce store platforms 

  • Experience managing both individuals and teams

  • Proficiency in Mac platform, Google Suite, Microsoft Office

Salary and Benefits

The starting salary for this position is in the $55-70k range depending on experience, plus benefits. Benefits include unlimited Flexible Time Off, optional medical and dental insurance plan, fifteen (15) company holidays per year, and a 401(K) program after one year of service. Anthem Branding employees qualify for base benefits effective the 1st of the month after 60 days of employment.

To apply, send a message to [email protected] with:

  1. “Program Manager - Your Name" in the subject of the email
  2. Cover letter + resume, including salary requirements

We will not review applications that do not follow the above directions, and only qualified applicants will receive a response. No calls, please!

We look forward to hearing from you.

Send Your Resume

Want To Apply At Anthem Branding?
Email Your Resume to [email protected]

This position has recently been filled

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